Quality Manager Module: Internal Auditing

This advanced Quality Manager module prepares laboratory professionals to plan, conduct, report and follow up internal audits in diagnostic and medical laboratory settings. It assumes prior completion of Introduction to Quality Management and Non-Conformity Management. Learners apply ISO 15189:2022 requirements to risk-based, process-based audits, objective evidence collection, finding classification, root cause analysis and CAPA effectiveness checks. The module includes slide-based study materials, process diagrams, workplace exercises, knowledge checks, UKAS-aligned case studies and a final assessed audit scenario. A pass mark of 60% is required.